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apple has suddenly declared hp printer scan softwar is a virus

Apple seems to have declared my HP printer scan software is a virus.

Had recently done a virus scan using Bitfender which found no problems. Then days later went to use hp app to do a wirless scan and following notice popped up .Did a second virus scan, still nothing so did a reload direct from apple store .still the same.

Prints OK and scans ok from a computer using high seraria , so completely removed old and replacement apps and down loaded again. Still a stoppage and no scan.

Have looked in system preferance /security and preferances and can find no way to chang and tell it has made a mistake

MacBook Pro 13″, macOS 10.15

Posted on Oct 27, 2020 1:49 PM

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Posted on Oct 27, 2020 3:04 PM

right latest result .went into search and searched for everthing with hp connected and assumined it ws corrupt and binned it,

then down loaded from apple again .as before the printer works from this computer ,which im not sure it did before, and now using the new download have got rid of the virus alert messages, it just cant find the scanner


Will go back and try the scanner from parallels worktop for which HP supply a printer doctor and see if that helps .then its just a matter of slogging away until I chuck too much away and i have to use time machine to put it all back

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Question marked as Top-ranking reply

Oct 27, 2020 3:04 PM in response to peter354

right latest result .went into search and searched for everthing with hp connected and assumined it ws corrupt and binned it,

then down loaded from apple again .as before the printer works from this computer ,which im not sure it did before, and now using the new download have got rid of the virus alert messages, it just cant find the scanner


Will go back and try the scanner from parallels worktop for which HP supply a printer doctor and see if that helps .then its just a matter of slogging away until I chuck too much away and i have to use time machine to put it all back

apple has suddenly declared hp printer scan softwar is a virus

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