You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can’t download anything on my iPhone

Hey! I can’t download anything on my iPhone because it says “Verification Required” and the other problem is I can’t find iTunes and App Store in my settings. How can I fix that?



​[Re-Titled by Moderator]

Posted on Oct 27, 2020 5:13 PM

Reply
9 replies
Sort By: 

Oct 28, 2020 6:59 AM in response to UnionPacific_YT2

It might be a newly created apple id, Correct me if I'm wrong.


Apple doesn't require a credit card to install apps, however, you might first need to verify your account by adding a debit or credit card to your account then remove it later. You won't be charged so no need to worry.


Here is how to remove your payment method Create or use an Apple ID without a payment method - Apple Support


If the above was not helpful, click contact apple support at the top right corner of the screen.

Reply

Oct 28, 2020 7:45 AM in response to UnionPacific_YT2

But you still need a payment method in your iTunes store account. In addition to paying, it is used to verify your identity, country of residence and age. Once the account has been verified you can remove the payment method if you don’t have any subscriptions or apps with in-app purchasing.



Reply

I can’t download anything on my iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.