Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I transfer my data from my iPhone 8 to my new iPhone 12 if my old phone is nonfunctional? I can't open my old phone because the screen had a nonfunctioning touch pad and is completely nonfunctional.

How do I transfer my data from my iPhone 8 to my new iPhone 12 if my old phone is nonfunctional?

I can't open my old phone because the screen had a nonfunctioning touch pad and is completely nonfunctional.

Posted on Oct 27, 2020 7:31 PM

Reply
Question marked as Best reply

Posted on Oct 27, 2020 7:39 PM

You restore the backup you made before your iPhone 8 failed.

If you don’t have a backup, your data is gone.

1 reply

How do I transfer my data from my iPhone 8 to my new iPhone 12 if my old phone is nonfunctional? I can't open my old phone because the screen had a nonfunctioning touch pad and is completely nonfunctional.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.