Square symbol next to sent folder in apple mail

I recently updated a mail account and when I sent a text email it went to the On My Mac folder rather than the normal sent folder and a weird square symbol appeared next to the sent folder. The sent folder now contains obvious gibberish files. I have seen references to this phenomenon in other posts but no clear solution. I have deleted the account and reinstalled it without effect.


I am running Mojave on a macbook but the same thing appeared on my iMac (also Mojave).


Any suggestions.



MacBook, macOS 10.14

Posted on Oct 28, 2020 9:41 AM

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Posted on Oct 28, 2020 9:47 AM

jtmls wrote:

I recently updated a mail account and when I sent a text email it went to the On My Mac folder rather than the normal sent folder and a weird square symbol appeared next to the sent folder. The sent folder now contains obvious gibberish files. I have seen references to this phenomenon in other posts but no clear solution. I have deleted the account and reinstalled it without effect.



Verify your Mail>Preferences>Accounts>Mailbox behavior





Mail User Guide - Apple Support




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Question marked as ⚠️ Top-ranking reply

Oct 28, 2020 9:47 AM in response to jtmls

jtmls wrote:

I recently updated a mail account and when I sent a text email it went to the On My Mac folder rather than the normal sent folder and a weird square symbol appeared next to the sent folder. The sent folder now contains obvious gibberish files. I have seen references to this phenomenon in other posts but no clear solution. I have deleted the account and reinstalled it without effect.



Verify your Mail>Preferences>Accounts>Mailbox behavior





Mail User Guide - Apple Support




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Square symbol next to sent folder in apple mail

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