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Apple ID

Hello,


I have big issues with my previous Apple id and even with the new one that I have created. Everytime when I try to update my existing applications it tells me that password îs incorrect even it is the correct one. I have tried so so many times but no chances to sort the issue out.


Thank you,

Ionel Tepes

iPhone X, iOS 14

Posted on Oct 28, 2020 1:36 PM

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Question marked as Best reply

Posted on Oct 28, 2020 1:50 PM

Try signing out of the App Store/iTunes, restart, and then sign back in. Check the updates to see if the apps requiring an update are in your Purchases History. If they aren't in your Purchases History, you can delete the app, and download it using your Apple ID if desired. If the apps are in your Purchases History, contact iTunes Support.


Purchase History Review


See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.





1 reply
Question marked as Best reply

Oct 28, 2020 1:50 PM in response to ioan131

Try signing out of the App Store/iTunes, restart, and then sign back in. Check the updates to see if the apps requiring an update are in your Purchases History. If they aren't in your Purchases History, you can delete the app, and download it using your Apple ID if desired. If the apps are in your Purchases History, contact iTunes Support.


Purchase History Review


See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.





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