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Return item

I bought an Apple Watch, I have opened it will I still be able to return the item even if it is open?

Posted on Oct 28, 2020 2:40 PM

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Posted on Oct 28, 2020 2:57 PM

Yes, if you purchased it from Apple, as long as you return it within 14 days.

"Standard Return Policy

There are a few important things to keep in mind when returning a product you purchased online from Apple: 

  • You have 14 calendar days to return an item from the date you received it.
  • Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple. Apple products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.
  • Please ensure that the item you're returning is repackaged with all the cords, adapters and documentation that were included when you received it."

2 replies
Question marked as Best reply

Oct 28, 2020 2:57 PM in response to naumaan193

Yes, if you purchased it from Apple, as long as you return it within 14 days.

"Standard Return Policy

There are a few important things to keep in mind when returning a product you purchased online from Apple: 

  • You have 14 calendar days to return an item from the date you received it.
  • Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple. Apple products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.
  • Please ensure that the item you're returning is repackaged with all the cords, adapters and documentation that were included when you received it."

Return item

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