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Apple TV app

Every time I press the app

i get a blank screen with the word Downloaded

I can’t view the tv

Help

iPhone 11

Posted on Oct 28, 2020 2:42 PM

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Community+ 2024

Level 10

143,472 points

Posted on Oct 28, 2020 5:01 PM

Verify that you and your Apple ID account (billing address) are in a country where Apple TV media services are available. Availability of Apple Media Services - Apple Support
Verify that your device is online (cellular or Wi-Fi).
For cellular, verify that the Apple TV app is allowed to use cellular data.
For Wi-Fi, try on a different network as well.
If none of these apply, then sign out of your account, then sign back in.

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