Non-responsive iPad five
My iPad is on a black screen with the rotating gear. It refuses to respond to requests to shutdown or start. It’s been like this for at least a half hour. Any ideas?
iPad (5th gen) Wi-Fi
Question marked as
If iPad isn’t responding, do one of the following:
- On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
- On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.
If the iPad doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.