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Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
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Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >
Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >
I cannot access to my mobile banking app as it says it’s not supported on jailbroken device. The thing is my iPhone is not jail broken. I contacted the bank and he said I need to check with Apple. May I know what’s wrong with Apple device?
iPhone X, iOS 14
The bank doesn't know what they're talking about. The bank needs to update their app to be compatible with the latest iOS versions. Most people at the bank probably wouldn't know this and it would be a question for the developers of the app. This will probably help - How to contact an app developer - Apple Support
The bank doesn't know what they're talking about. The bank needs to update their app to be compatible with the latest iOS versions. Most people at the bank probably wouldn't know this and it would be a question for the developers of the app. This will probably help - How to contact an app developer - Apple Support
This a bug, of sorts, that popped up with iOS 14. Some banks, for whatever reason, think your device is jailbroken when it isn't. Can't recall what the fix is, if there is one other than waiting for your bank to fix things on their end.
One of my financial institutions had this problem. I was able to still use the app after I dismissed the warning. Have you tried that?
The app was later updated and I now don't have to worry about it.
i changed my phone region after I moved out. And I couldn’t find the app to contact developer now.
I contacted the bank and he confirmed that the app is applicable for all regions. He insisted for me to contact Apple support.
Muyleng wrote:
I contacted the bank and he confirmed that the app is applicable for all regions. He insisted for me to contact Apple support.
You talked to an employee, not the developer and they don't know what they are talking about. Apple cannot fix this for you and will have to be taken care of by the developer.
I just did a search online after you posted this and everything I find says it's up to the developer to fix it.
There is no dismiss button...sigh
He is passing the buck. This can only be fixed by the app developer.
I cannot access to my mobile banking app as it says it’s not supported on jailbroken device. The thing is my iPhone is not jail broken. I contacted the bank and he said I need to check with Apple. May I know what’s wrong with Apple device?
