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Unable to create new mail account

I have a new e mail account which I was able to create on my iPad but not on my iPhone. Why ?

iPhone 6s Plus, iOS 13

Posted on Oct 29, 2020 9:45 AM

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Question marked as Apple recommended

Are you just trying to create a new mailbox, or are you trying to create a new account? Those are two different things. This is how to create a mail account on the iPhone. Add an email account to your iPhone, iPad, or iPod touch - Apple Support Use this to create a new mailbox folder in an existing account. Use mailboxes to organize email on your iPhone, iPad, or iPod touch - Apple Support

Posted on Oct 29, 2020 10:40 AM

4 replies
Question marked as Apple recommended

Oct 29, 2020 10:40 AM in response to Rac1947

Are you just trying to create a new mailbox, or are you trying to create a new account? Those are two different things. This is how to create a mail account on the iPhone. Add an email account to your iPhone, iPad, or iPod touch - Apple Support Use this to create a new mailbox folder in an existing account. Use mailboxes to organize email on your iPhone, iPad, or iPod touch - Apple Support

Unable to create new mail account

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