Unable to create new mail account
I have a new e mail account which I was able to create on my iPad but not on my iPhone. Why ?
iPhone 6s Plus, iOS 13
I have a new e mail account which I was able to create on my iPad but not on my iPhone. Why ?
iPhone 6s Plus, iOS 13
Are you just trying to create a new mailbox, or are you trying to create a new account? Those are two different things. This is how to create a mail account on the iPhone. Add an email account to your iPhone, iPad, or iPod touch - Apple Support Use this to create a new mailbox folder in an existing account. Use mailboxes to organize email on your iPhone, iPad, or iPod touch - Apple Support
When you say create, do you really mean that you are just trying to add the account to your mail app? If so, what happens when you attempt to add the account to the mail app on your iPhone? Do you see an error message? If so, what is the exact text of the error?
I go to the mailbox then to “add new mailbox” then I type in the new email address and I immediately get a response “unable to create new mailbox” with no explanation.
I have replied once already. Let’s try it again.
I go to the mailbox, then to “add new mailbox”. When I type in the email address I get a response “ unable to creat new mailbox”
with no explanation. Does ANYONE have an explanation ?
Are you just trying to create a new mailbox, or are you trying to create a new account? Those are two different things. This is how to create a mail account on the iPhone. Add an email account to your iPhone, iPad, or iPod touch - Apple Support Use this to create a new mailbox folder in an existing account. Use mailboxes to organize email on your iPhone, iPad, or iPod touch - Apple Support
Unable to create new mail account