We have a new phone but cannot access the backup

We have a new iphone 12 pro and need the back up for my wife's phone but it only gives me my backup

iPhone 6s, iOS 13

Posted on Oct 29, 2020 11:14 AM

Reply

Similar questions

How do I choose a backup for new phone I’m seeing my old phones backup but when I click on it nothing happens how do I access my backup and have it on my new phone
935 1
How do I install a backup on to my iPhone I need to put my old back up on my phone and can’t get it at all HELP!!!!!!
212 2
How to backup my iPhone? I need help with my all backups [Re-Titled by Moderator]
881 2

1 reply

Oct 30, 2020 4:19 PM in response to joshuafromburtchville

Apple logo/About this Mac/Storage/Macintosh HD/Manage.../iOS Files/Device Backups/My iPhone X Check here for all of the backups. Good luck.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

We have a new phone but cannot access the backup

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up