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Billing problem

my phone won’t let me download any apps because it says there was a problem with my billing address on a previous purchase, even though the information is correct

iPhone XR, iOS 14

Posted on Oct 29, 2020 7:23 PM

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Question marked as Apple recommended
2 replies

Oct 29, 2020 8:27 PM in response to Meganxschmidt

If necessary, contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



Billing problem

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