Jeff,
I'm so sorry to keep bothering you! I did what you said and the icon for the app appeared. However, it won't move to my home screen. Instead a box shows up that says New Message, then shows the last 3 people I sent messages to. When I click onto the green icon it does go to Messages, but it's still an at least 2-step process.
When I click the green Messages ballon from the Search bar when swiping right, a white box appears that says, All Messages, Known Senders, and Unknown Senders
I'm a 67 year old grandmother and I'm sorry I'm not doing something right, but I still need your help, please?
Thank you,
Margot'