Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IPad model MD513LLA

I need to close out another individuals information along with their Apple account and open up a new one for myself so I can use the ipad. Is it best to reset/delete all information in the device and stsrt over or how do I ho about signing out of the existing account on display when I sign in with their passcode?

iPod Touch (4th Gen)

Posted on Oct 30, 2020 12:16 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 30, 2020 12:38 PM

You have probably encountered Activation Lock. Without the Apple ID and Password of the original owner who set up the iPad, you will not be able to use it. These are the things the original owner needs to have done...

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

1 reply
Question marked as Top-ranking reply

Oct 30, 2020 12:38 PM in response to Roego

You have probably encountered Activation Lock. Without the Apple ID and Password of the original owner who set up the iPad, you will not be able to use it. These are the things the original owner needs to have done...

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

IPad model MD513LLA

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.