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deleting/erasing info from old phone and copying same info to new phone.

when I delete anything from my old phone it also deletes the same item from my new phoned Mac computer, including photos, contacts, apps, etc. I would like to give up my old phone but I want to erase all data from the old phone without affecting my new phone or computer.

iPhone 6s Plus

Posted on Oct 30, 2020 2:29 PM

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Question marked as Top-ranking reply

Posted on Oct 30, 2020 2:35 PM

When you are getting rid of an iOS device, you don't delete things individually since, as you've discovered, that may delete the item from iCloud and all connected devices.


Instead, follow these instructions explicitly:

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

1 reply
Question marked as Top-ranking reply

Oct 30, 2020 2:35 PM in response to doho999

When you are getting rid of an iOS device, you don't delete things individually since, as you've discovered, that may delete the item from iCloud and all connected devices.


Instead, follow these instructions explicitly:

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

deleting/erasing info from old phone and copying same info to new phone.

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