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I still get my Candy Crush game loaded to my new phone?? my other 2 games loaded fine?

how can I get my candy crush game to load to my new phone i have followed every direction and it still takes me to game 1 when i am at 2998?


iPhone 12 Pro, iOS 14

Posted on Oct 30, 2020 4:12 PM

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Question marked as Top-ranking reply

Posted on Nov 3, 2020 4:17 PM

Hi there roseann1121,


Thanks for reaching out to Apple Support Communities. It sounds like you're getting an older account when you sign into Candy Crush. We'll be happy to guide you.


If this only happens with Candy Crush, and removing and adding the app back does not resolve the issue, you will want to reach out to the app developer. They may have further support options.


Take Care!

2 replies
Question marked as Top-ranking reply

Nov 3, 2020 4:17 PM in response to roseann1121

Hi there roseann1121,


Thanks for reaching out to Apple Support Communities. It sounds like you're getting an older account when you sign into Candy Crush. We'll be happy to guide you.


If this only happens with Candy Crush, and removing and adding the app back does not resolve the issue, you will want to reach out to the app developer. They may have further support options.


Take Care!

I still get my Candy Crush game loaded to my new phone?? my other 2 games loaded fine?

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