I still get my Candy Crush game loaded to my new phone?? my other 2 games loaded fine?
how can I get my candy crush game to load to my new phone i have followed every direction and it still takes me to game 1 when i am at 2998?
iPhone 12 Pro, iOS 14
how can I get my candy crush game to load to my new phone i have followed every direction and it still takes me to game 1 when i am at 2998?
iPhone 12 Pro, iOS 14
Hi there roseann1121,
Thanks for reaching out to Apple Support Communities. It sounds like you're getting an older account when you sign into Candy Crush. We'll be happy to guide you.
If this only happens with Candy Crush, and removing and adding the app back does not resolve the issue, you will want to reach out to the app developer. They may have further support options.
Take Care!
Hi there roseann1121,
Thanks for reaching out to Apple Support Communities. It sounds like you're getting an older account when you sign into Candy Crush. We'll be happy to guide you.
If this only happens with Candy Crush, and removing and adding the app back does not resolve the issue, you will want to reach out to the app developer. They may have further support options.
Take Care!
Yes I got a whole of the candy crush app people king gaming and they were extremely helpful after many back-and-forth emails we finally got it corrected so I am one happy camper thank you so much for reaching out appreciate it. All I had to really do was Sign in through Facebook and not through email account.
I still get my Candy Crush game loaded to my new phone?? my other 2 games loaded fine?