You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I’m a customer of Verizon and I’ve activated the eSIM on my new 12Pro on their network however they’re stating they’ll be a delay to connect to the phone because of some issue on Apples end. They state the phone is on the network and registered but because of some Apple issue the phone is not connecting.
iPhone 12 Pro, iOS 14
Set up your cellular plan with eSIM
Scan a QR code
If you're asked to enter a confirmation code to activate the eSIM, enter the number that your carrier provided.
Use a carrier app
Install an assigned cellular plan
With iOS 13 and later, some carriers can assign a cellular plan for you to install. Contact your carrier for more information.
If a plan was assigned to you, follow these steps:
Enter the information manually
If necessary, you can manually enter your plan information. To enter your plan information manually, follow these steps:
Set up your cellular plan with eSIM
Scan a QR code
If you're asked to enter a confirmation code to activate the eSIM, enter the number that your carrier provided.
Use a carrier app
Install an assigned cellular plan
With iOS 13 and later, some carriers can assign a cellular plan for you to install. Contact your carrier for more information.
If a plan was assigned to you, follow these steps:
Enter the information manually
If necessary, you can manually enter your plan information. To enter your plan information manually, follow these steps:
There is nothing on Apple's end or anything for them to do.
The carrier sets up the Esim, Apple has nothing to do with it
ESIM is not activating
