app store won't accept my apple ID since IOS 14 update

I updated my iPhone7 to IOS 14 today, and since then I have been fighting with the App Store. There are 50+ updates waiting to update (and those apps are rendered unusable in the meantime), and I keep getting a pop up to verify my apple id. If I enter an incorrect password I get an immediate "You entered and incorrect apple id or password" pop up, but when I use the correct password the bubble disappears for a moment and then pops right back up. I have signed out of my apple id countless times, hard rebooted the phone, changed my password completely, signed into my apple id on my pc to make sure the password was correct, signed out of just the app store and signed back in, and nothing has corrected the problem. Not to mention, that the constant "waiting to update" and requests for verification are causing my phone to run extremely hot, and the battery is drained within an hour.


I'm at a loss at what else to try to fix this.....and my phone is essentially unusable beyond the phone or text function right now, besides the fact that I can't rely on it to hold a charge if I happen to leave the house.

iPhone 7

Posted on Oct 30, 2020 7:11 PM

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3 replies

Nov 3, 2020 5:36 PM in response to choccoffeebeans

Hi choccoffeebeans,


Welcome to Apple Support Communities. We understand you're seeing a constant pop up to verify your Apple ID on an iPhone. We'll be happy to help.


To help troubleshoot this behavior, we recommend to follow the steps outlined in this helpful article: If you can't connect to the App Store, iTunes Store, or other Apple services


Following these steps may help. Please keep us posted with the results.


Kind regards.

Nov 11, 2020 3:16 PM in response to Brian_P7

Thank you for the response. I've tried following these steps a few different times now, just in case that made a difference. I also installed IOS 14.2 in the hope that the answer was in there. It wasn't.


Any more assistance is greatly appreciated. For reference, I am unable to update any apps, and my apple id is not being verified since the IOS 14.1 update. I keep getting a pop up to verify my Apple ID when I try.

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app store won't accept my apple ID since IOS 14 update

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