how to fix There is an issue with your payment method. Update your payment information to correct the problem and try again.

how to fx  There is an issue with your payment method. Update your payment information to correct the problem and try again.

iPhone 11, iOS 14

Posted on Oct 31, 2020 2:14 AM

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9 replies

Nov 2, 2020 10:53 AM in response to PrD3mon

Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  

Nov 2, 2020 11:39 AM in response to PrD3mon

You are welcome. Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



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how to fix There is an issue with your payment method. Update your payment information to correct the problem and try again.

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