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My HP multifunctional is not anymore working with my MacBook Air. It worked until a week ago and then started to give error messages and refused to scan and print. On my Mac it appears the message that a soft from the HP will damage my computer. What can I do? The multifunctional with the same cable is working with my older computer.
MacBook Air 13″, macOS 10.15
What HP model are you using? I need the complete, exact model designation. HP makes hundreds of multifunctional devices.
Otherwise please contact HP or peruse their community help site, which recently become overwhelmed with reports substantially identical to yours: HP Printer Setup, Software & Drivers.
Apple recommends that you do not install any software that came with the device or from the manufacturer's website. If you did, remove that software, and then add the printer to Printers & Scanners again as AirPrint-enabled device. The existing device entry can and should then be removed.
As of this writing there are well over 6000 AirPrint-enabled printers and multifunction devices. Over 1000 of them are HP devices. I don't recommend any of them.
What HP model are you using? I need the complete, exact model designation. HP makes hundreds of multifunctional devices.
Otherwise please contact HP or peruse their community help site, which recently become overwhelmed with reports substantially identical to yours: HP Printer Setup, Software & Drivers.
Apple recommends that you do not install any software that came with the device or from the manufacturer's website. If you did, remove that software, and then add the printer to Printers & Scanners again as AirPrint-enabled device. The existing device entry can and should then be removed.
As of this writing there are well over 6000 AirPrint-enabled printers and multifunction devices. Over 1000 of them are HP devices. I don't recommend any of them.
Thank you. My MFP is a LaserJet Pro M127fn and is not listed in the AirPrint devices list. I have also a LaserJet M203dw which is not on that list. In my country HP printers are considered good devices because you can easy find cartridges for them. But I would be thankful if you recommend me a better device for my Mac.
In the meantime, I have solved my problem by uninstalling the software of the MFP and reinstalling it and how the MFP works.
I understand you installed HP's updated software, and the problem is fixed, is that correct?
Yes correct
HP multifunctional not working anymore with my Mac
