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iPad Air 3

I am locked out of my ipad. Don't know the passcode. if I restore to factory ios 14.1 which is installed on the ipad and then do a restore of a backup from my icloud a ccount which happened yesterday, will the forgotten passcode and touch id be restored back onto the ipad along with my data and apps?

I just want to make sure when I'm done is still will not know the passcode. Thanks in advance.

Posted on Oct 31, 2020 7:59 AM

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Question marked as Top-ranking reply

Posted on Oct 31, 2020 8:27 AM

No, the forgotten passcode will not be restored. The support article clearly states that after you erase the device using iTunes, you can restore a backup if you have one.

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

If you backed up your iPhone, after you remove the passcode, restore your data and settings.


2 replies
Question marked as Top-ranking reply

Oct 31, 2020 8:27 AM in response to KayEee

No, the forgotten passcode will not be restored. The support article clearly states that after you erase the device using iTunes, you can restore a backup if you have one.

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

If you backed up your iPhone, after you remove the passcode, restore your data and settings.


Oct 31, 2020 8:19 AM in response to KayEee

If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).


You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com


iPad Air 3

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