Broken e on my macbook pro

Unleashed wrote:

Thanks ! The service thing you sent does that mean it gets fixed free or cheaper? Or is it a pay monthly thing ?

You can read as well as me(?)

from the link above:

Apple or an Apple Authorized Service Provider will service eligible MacBook, MacBook Air, and MacBook Pro keyboards, free of charge. The type of service will be determined after the keyboard is examined and may involve the replacement of one or more keys or the whole keyboard.

Call Customer Support  (800) MY–APPLE (800–692–7753) 

Unleashed wrote:

Hi all,

So I bought a macbook pro in England at the end on 2017. 15 inch model and now I live in Cyprus. Here we have no official apple store. Only authorised.

So the letter "e" fell off my keyboard and I took it to an authorised service center. They told me the butterfly broke and they need to replace the whole keyboard (fair enough). But he said they also need to change the toolbar? This makes no sense to me. They want to charge me 750 euros to fix 1 key.

Does any one understand why they need to and also if in England fixing it would be much cheaper?

TIA

2017 they change the entire top case— and yes this includes your Touchbar.

See if you qualify: https://support.apple.com/keyboard-service-program-for-mac-notebooks

Unleashed wrote:

Sorry. I guess I am blind.

I appreciate your help. I believe my mac falls under this free repair.

Have a great day

Good computing Unleashed !

Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095