alarm is not playing selected music

I'm using an iPhone 11 running the latest iOS14 update. When I select a song to play as the alarm, the alarm plays the default music. Prior to the latest update, the song worked just fine. What is the cause and how do I fix this? (it's annoying as all ****!)

iPhone 11, iOS 14

Posted on Oct 31, 2020 10:48 AM

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Question marked as Top-ranking reply

Posted on Nov 4, 2020 10:54 AM

Hi there shredder152,


Thanks for reaching out to Apple Support Communities. It sounds like customized alarms are not playing the selected song after updating iOS. We'll be happy to help.


For the alarm to play the selected song it will need to be downloaded to your iPhone. It's possible that the song in question is not downloaded to your iPhone. Try these steps and then test by setting up a new alarm: Add music to iPhone and listen offline. We hope this helps.


Take Care!

1 reply
Question marked as Top-ranking reply

Nov 4, 2020 10:54 AM in response to shredder152

Hi there shredder152,


Thanks for reaching out to Apple Support Communities. It sounds like customized alarms are not playing the selected song after updating iOS. We'll be happy to help.


For the alarm to play the selected song it will need to be downloaded to your iPhone. It's possible that the song in question is not downloaded to your iPhone. Try these steps and then test by setting up a new alarm: Add music to iPhone and listen offline. We hope this helps.


Take Care!

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alarm is not playing selected music

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