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User profile for user: hoa755
hoa755 Author
User level: Level 1
4 points

Apple ID was locked

My apple ID was locked while I am trying to set up new phone

iPhone 11

Posted on Oct 31, 2020 6:36 PM

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Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,681 points

Posted on Oct 31, 2020 7:10 PM

If this is in the iTunes/App Store, see the 3rd link.


If your Apple ID is locked or disabled - Apple Support.       


If you have changed your ID or password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support.      


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



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Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,681 points

Oct 31, 2020 7:10 PM in response to hoa755

If this is in the iTunes/App Store, see the 3rd link.


If your Apple ID is locked or disabled - Apple Support.       


If you have changed your ID or password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support.      


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



Reply

Apple ID was locked

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