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My phone has activation lock code on it

Got activation code


iPhone 11 Pro Max

Posted on Nov 1, 2020 2:53 AM

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Question marked as Best reply

Posted on Nov 1, 2020 3:00 AM

Neither we (just users like you) nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice).

Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone/iPad. Without those credentials, that device is useless to you.


You can also take a look at this support article:--> How to remove Activation Lock - Apple Support

Regards

Giulio

2 replies
Question marked as Best reply

Nov 1, 2020 3:00 AM in response to zachery226

Neither we (just users like you) nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice).

Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone/iPad. Without those credentials, that device is useless to you.


You can also take a look at this support article:--> How to remove Activation Lock - Apple Support

Regards

Giulio

My phone has activation lock code on it

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