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disabled the phone

how do I unlock the iPhone or reset the iPhone when it is disabled, it is saying that swipe up to recover which I did 3 time and it is saying that it is failing

iPhone 11, iOS 14

Posted on Nov 1, 2020 5:59 PM

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Question marked as Top-ranking reply

Posted on Nov 1, 2020 6:04 PM

If your iPhone has been disabled then you will need to reset the passcode. You can reset your passcode by following the instructions in this article by Apple ➔ How to reset your passcode on a disabled iPhone. You will need a computer for this task and all your data on your iPhone will be wiped clean in the process.


 If you have a backup created then you can ➔ Restore Your iPhone from that backup file. If you do not have a backup file created then you will lose all your data on the iPhone.


 If Photos, Messages and Contacts are synced to iCloud then you will be able to retrieve them after setting up iCloud on your iPhone after you reset the passcode and sign into iCloud.


Axel F.

1 reply
Question marked as Top-ranking reply

Nov 1, 2020 6:04 PM in response to EmilyMay33

If your iPhone has been disabled then you will need to reset the passcode. You can reset your passcode by following the instructions in this article by Apple ➔ How to reset your passcode on a disabled iPhone. You will need a computer for this task and all your data on your iPhone will be wiped clean in the process.


 If you have a backup created then you can ➔ Restore Your iPhone from that backup file. If you do not have a backup file created then you will lose all your data on the iPhone.


 If Photos, Messages and Contacts are synced to iCloud then you will be able to retrieve them after setting up iCloud on your iPhone after you reset the passcode and sign into iCloud.


Axel F.

disabled the phone

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