My iPhone XR will not allow me to open any apps or shut down my phone. I receive notifications. I can only open my phone with facial id and that is all I can do with it. The started after a FaceTime call ended.
How do I fix this so that I can use my phone.
iPhone XR, iOS 14
Hello and welcome to Apple Support Communities, AlexisRoberson.
If we understand your post correctly, your iPhone is not responding to touch. We’d like to help.
Follow the steps in this article:
If the screen isn’t working on your iPhone or iPad
Let us know if that resolves this issue for you.
Thanks for using the Apple Support Communities.
Hello and welcome to Apple Support Communities, AlexisRoberson.
If we understand your post correctly, your iPhone is not responding to touch. We’d like to help.
Follow the steps in this article:
If the screen isn’t working on your iPhone or iPad
Let us know if that resolves this issue for you.
Thanks for using the Apple Support Communities.
Frozen Phone
