The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
If I purchase a new iPhone and I want to trade in my old phone do I have to send the old phone in before I get my new phone?
No. You will get the new phone and a few days later you will receive a box in the mail to send your old one.
Thank you
If I purchase a new iPhone and I want to trade in my old phone do I have to send the old phone in before I get my new phone?
