Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

The update was downloaded but for two days it has not been installed despite being plugged in

How do I get the update installed?

Posted on Nov 3, 2020 5:50 AM

Reply
Question marked as Best answer

The update file may be damaged/corrupted. You might try deleting the update package - and then download a fresh copy of the update.


To delete the failed update from your iPad:

Settings > General > iPad Storage


Scroll down the list of Apps until you find the Apple Update, tap, then select Delete Update.


After deleting the update, a forced-restart of the iPad is recommended:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




After restarting, you can reattempt the update:

Settings > General > Software Update


I hope this proves to be helpful in resolving the problem.

Posted on Nov 3, 2020 5:56 AM

3 replies
Question marked as Best answer

Nov 3, 2020 5:56 AM in response to Bsw614

The update file may be damaged/corrupted. You might try deleting the update package - and then download a fresh copy of the update.


To delete the failed update from your iPad:

Settings > General > iPad Storage


Scroll down the list of Apps until you find the Apple Update, tap, then select Delete Update.


After deleting the update, a forced-restart of the iPad is recommended:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




After restarting, you can reattempt the update:

Settings > General > Software Update


I hope this proves to be helpful in resolving the problem.

The update was downloaded but for two days it has not been installed despite being plugged in

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.