I brought an Apple Care+ for my iPhone12 but the money have been sent back

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RoryCheng Author

Level 1

8 points

I brought an Apple Care+ for my iPhone12 but the money have been sent back

I brought an Apple Care+ for my iPhone12 but the money have been sent back. I don’t know what happened.

[Edited by Moderator]

iPhone 12, iOS 14

Posted on Nov 3, 2020 9:20 AM

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Answer 1

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deggie

Level 10

167,459 points

Nov 3, 2020 9:40 AM in response to RoryCheng

At this point I would call AppleCare and let them sort it out. Are you part of the Apple Upgrade program?

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Answer 2

RoryCheng Author

Level 1

8 points

Nov 3, 2020 9:42 AM in response to ChrisJ4203

I purchased it after when I got my phone. And this morning. I saw the money sent back to my bank account

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Answer 3

RoryCheng Author

Level 1

8 points

Nov 3, 2020 9:44 AM in response to deggie

I didn’t try to buy it again. It just the money I spent from the first time I bought ac+ was returned

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Answer 4

ChrisJ4203

Level 10

233,036 points

Nov 3, 2020 9:23 AM in response to RoryCheng

As indicated in your image, the device was already covered. Had you purchased it earlier when you got the phone?

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Answer 5

deggie

Level 10

167,459 points

Nov 3, 2020 9:23 AM in response to RoryCheng

Your message says your plan is in process. Why are you trying to buy it again?

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Answer 6

RoryCheng Author

Level 1

8 points

Nov 3, 2020 9:46 AM in response to deggie

Ok I will call them. I am not part of apple upgrade program.

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I brought an Apple Care+ for my iPhone12 but the money have been sent back

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