Exchange new iPhone 11 for iPhone 12
Sir I have a iphone 11 , I didn’t use the phone yet , I’m just unbox it , is that possible to exchange to iPhone 12
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This is a user to user forum, so no-one here can answer that.
However I think if you bought direct from apple you have a short period of time to return it. Contact them ASAP. If you bought it from anywhere else you will probably need to check with the seller.