I am experiencing serious crackling in one ear when using the Microsoft Teams app. I am on iOS 14.1 and have the else experience this?
Hi,
Thanks for your reply. This is not related to the app but rather when the AirPods Pro are in Noise Cancellation or Transparency mode. Works fine when the noise control is Off. I've also tried cleaning the pods. Seems like a hardware or software update issue with the airpods. I am on iOS 14.2
Rgs,
Jesper
Hey Reonjes,
Thanks for clarifying that for us. Since this issue is specific to the Noise Cancellation feature, you can find some steps to resolve that trouble you're having here:
If Active Noise Cancellation isn't working as expected on your AirPods Pro
Let us know the outcome, and we can go from there if needed.
Best regards!
Hello there Reonjes,
Thanks for reaching out to us with this issue you're having with the crackling when using the Microsoft Teams app. We're happy to help you with this. Do you have this issue with any other app, or only with Microsoft Teams. If this only occurs with the Microsoft app, you will need to contact the app developer for assistance with this. Find the steps to reach them here:
If your Home screen icons are magnified on your iPhone, iPad, or iPod touch
We hope this helps you.
Have a great day!
Crackling sound w/ MS Teams
