web pages in chrome and safari wont't load unless I restart my mac

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Level 1

8 points

web pages in chrome and safari wont't load unless I restart my mac

When I open up chrome or safari web pages won't load. I get a message saying I can wait or exit. Nothing happens if I wait. Also, my mac won't restart without me having to force a shut down. Once I have restarted my machine I can access web pages for another day or so before the problem appears again.

iMac 27″, macOS 10.15

Posted on Nov 4, 2020 12:54 AM

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Answer 1

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Luis Sequeira1

Level 9

65,498 points

Nov 4, 2020 7:05 AM in response to Ginmonster

Nothing stands out from the report.

Two things:

you may want to restart in Safe Mode to clear a number of system caches. Safe Mode can take a while to start and will be quite slow. That is normal. Restart normally again after that.

what are your settings under System Preferences->Network for your connection. Select the connection you are using (Wifi, Ethernet or whatever it is), click Advanced, then click DNS.

What do you see? If you see a grey IP address, that is the one your router provides. You may try adding the address 8.8.8.8 and see if that makes a difference. 8.8.8.8 is the public DNS server from Google.

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