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Free Malwarebytes does not download to my iMac running Catalina
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Free Malwarebytes does not download to my iMac running Catalina
Are you running any anti - virus programs? Using a VPN?
Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues.
Are you running any anti - virus programs? Using a VPN?
Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues.
Then it's very likely there isn't anything. You only asked how you could download MalwareBytes and get it to run.
The only thing you suggested that worried you was about your printer. If you have an HP printer, then is a very well known goof-up by HP. Try the following:
A. Get the most recent HP drivers, either from:
ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essentials-S-5_14_8_4.pkg
or
HP Printer Drivers v5.1 for OS X
or
System Preferences/Software update (it wasn’t there on my MBP, however)
B. Run the installer.
C. When the installer completes, go to System Preferences/Printers & Scanners, highlight the HP printer and remove it. Then add it back. This is necessary because otherwise it will continue to use the now unsigned drivers and it will appear that the problem has not been fixed. Apparently installing the update does not remove the old drivers.
A note on AirPrint: Your Mac may say it can’t find the AirPrint printer. If that should happen, reboot your router.
If you're still getting a message about some HP print module as "dangerous", repeat the above, but before the first step, go to the /Library/Printers folder and put the entire HP subfolder in the trash.
Thank you, Eric for the great advice. I set up a 2nd admin acct., and was able to download and install the free Malwarebytes. The scan was run and showed no issues. The reason I needed Malwarebytes was that when I went to use my HP laser jet printer I got messages saying malware would damage my iMac if I printed. I uninstalled the printer and then reinstalled the software, and there were no further popups.
Thank you, again, Eric.
Just to check, you're getting it directly from the vendor, and not some other site.
Yes, I am.
Boot into Safe Mode (restart the Mac and hold down the Shift key). Try downloading it from there.
It still didn't download.
You are welcome.
Most mac adware/malware gets installed to the user account, so it's very likely to have found nothing in the new account.
Login to your normal account and run it again.
The scan was run in the normal admin. acct. and found nothing. If there is malware or if a file is corrupted, how do I find it?
Thanks, Kurt
I followed your instructions and all seems fine.
Excellent! 🙂
Free Malwarebytes download