So the letters “d” and “e” on my friends iPhone X is not working but when he types out a word like “hello” the key works because he clicked “h” before the “e”. We have tried restarting the phone and resetting the settings. Any suggestions on how to fix this?
Thanks for your help!
iPhone X
Hi DitNavn_,
It sounds like you're having trouble typing with the on-screen keyboard and we can help.
It might be that touch response isn't working correctly in this area of the device.
Follow the steps here:
If the screen isn’t working on your iPhone or iPad - Apple Support
Let us know if that helps.
Thanks for using the Apple Support Communities.
iPhone X keyboard not working
