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IOS 14.2 Update broke Google Authenticator on iPhone XR.

Google Authenticator crashes upon execution after the IOS 14.2 update on iPhone XR. I can no longer log into accounts that require 2FA using Google Authenticator. Please fix. I am dead in the water.

Posted on Nov 5, 2020 6:04 PM

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3 replies

Nov 23, 2020 4:23 AM in response to karina184

I had the same problem. After OS upgrade to 14.2 the Authenticator app was crashing every time immediately at the start.


I went to Settings > General > iPhone Storage.


Selected the "Authenticator" app and then I offloaded the app. Please notice the difference between "offload" = remove the app but keep the data and "uninstall" which also deletes the data including your 2FA keys.


After I unloaded, i reinstalled the app and then it worked again.

IOS 14.2 Update broke Google Authenticator on iPhone XR.

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