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My Macbook Shuts Down At 20%.

I realize that this discussion was here before, but I didn't find anything helpful in there. I did Apple Diagnostics and it resulted in "No Issues Found". So I don't know what is happening.

MacBook Air 13″, macOS 10.15

Posted on Nov 6, 2020 9:11 AM

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If your battery says service recommended, then I would take it in to get it replaced. Once batteries start to fail, they tend to swell and can cause damage to other parts.


FWIW, Apple Diagnostics are not all that accurate, so start a repair ticket online or take it to an authorized service provider or an Apple store for an evaluation.


And, the batteries in newer devices should be used regularly.

Posted on Nov 6, 2020 7:31 PM

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Nov 6, 2020 7:31 PM in response to KV2808

If your battery says service recommended, then I would take it in to get it replaced. Once batteries start to fail, they tend to swell and can cause damage to other parts.


FWIW, Apple Diagnostics are not all that accurate, so start a repair ticket online or take it to an authorized service provider or an Apple store for an evaluation.


And, the batteries in newer devices should be used regularly.

My Macbook Shuts Down At 20%.

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