I have a MacBook Air and I can't download photoshop because it says "not compatible" how can I update my OS

I have a MacBook Air and I can't download photoshop because it says "not compatible" how can I update my OS


MacBook Air 13″, macOS 10.12

Posted on Nov 7, 2020 4:58 AM

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2 replies

Nov 7, 2020 5:43 AM in response to IsaiahMilan

What version are you trying to download?

is this from Adobe and your account?

is this a new version that you have on another  product?

are we running catalina or the comparable OSX version that suits photoshop?

seems to me you have sierra OSX

to upgrade to catalina, use the  then software update were the apple app store should appear

follow those instructions

but first perform a time machine backup or your current MacBook if you have not already.


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I have a MacBook Air and I can't download photoshop because it says "not compatible" how can I update my OS

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