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water spilled on keyboard

what to do when water is spilled on my mac book pro keyboard


MacBook Pro 17″, macOS 10.13

Posted on Nov 7, 2020 10:22 AM

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Question marked as Best reply

Posted on Nov 7, 2020 10:24 AM

Make an appointment at the Apple Genius Bar for service ASAP after the stores re-open. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD). You may also get Apple authorized service at a local Best Buy or contact Apple Support for more options.


Contacting Apple Customer and Support Service


  1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  2. To arrange a return, repair, or replacement: Returns  &  Refunds  -  Apple  Store  (U.S.,) and Mac Repair.
  3. If you just purchased the product, then you get 90 days of free telephone support from the date of purchase of your Apple product.
  4. Primary support help at Contact Support.
  5. To contact product and tech support: Contacting Apple for support and service including international calling numbers.
  6. Product  Service  and  Repair  information.
  7. Apple  Service  Programs.


1 reply
Question marked as Best reply

Nov 7, 2020 10:24 AM in response to timnlor

Make an appointment at the Apple Genius Bar for service ASAP after the stores re-open. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD). You may also get Apple authorized service at a local Best Buy or contact Apple Support for more options.


Contacting Apple Customer and Support Service


  1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  2. To arrange a return, repair, or replacement: Returns  &  Refunds  -  Apple  Store  (U.S.,) and Mac Repair.
  3. If you just purchased the product, then you get 90 days of free telephone support from the date of purchase of your Apple product.
  4. Primary support help at Contact Support.
  5. To contact product and tech support: Contacting Apple for support and service including international calling numbers.
  6. Product  Service  and  Repair  information.
  7. Apple  Service  Programs.


water spilled on keyboard

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