Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Google hijacked by yahoo after using malwarebytes

I have been using Catalina 10.15.7. I installed Malwarebytes to remove malware b/c my google was being hijacked by yahoo. I quarantined and deleted the "pup" that was in the computer. I restarted the computer and still have the same issue. This is completely frustrating. I also have webroot installed, and that did not detect anything. How do I resolve this issue?

MacBook Pro 13″, macOS 10.15

Posted on Nov 7, 2020 1:32 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 8, 2020 7:27 PM

 It may be necessary to run more than one scan with Malwarebytes. After scanning a couple of times, restart the computer and test. If necessary, follow the manual instructions.  Do not download any other programs that are listed in the articles.  


See if the below helps. I would scroll down to the below or you might fall asleep.


Step 1. Eliminate Yahoo Redirect from Windows.    


Step 2. Delete Yahoo Redirect from Mac OS      


Step 3. Uninstall Yahoo Redirect from Internet Explorer      


Step 4. Remove Yahoo Redirect from Microsoft Edge.     


Step 5. Erase Yahoo Redirect from Mozilla Firefox.   


Step 6. Get rid of Yahoo Redirect from Google Chrome.    


Step 7. Eliminate Yahoo Redirect from Safari.   


https://www.2-spyware.com/remove-yahoo-redirect-virus.html.    


Go to Safari Preferences/Extensions, uninstall any you don't recognize, and then turn all extensions off. Test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.


 Safari/Preferences/General - see what the Home Page is set to. If something you don't recognize, see if you can replace it with something you want.


 Safari menu/Clear History.


 System Preferences and remove any Profiles you see.

1 reply
Question marked as Top-ranking reply

Nov 8, 2020 7:27 PM in response to focusforwardnow

 It may be necessary to run more than one scan with Malwarebytes. After scanning a couple of times, restart the computer and test. If necessary, follow the manual instructions.  Do not download any other programs that are listed in the articles.  


See if the below helps. I would scroll down to the below or you might fall asleep.


Step 1. Eliminate Yahoo Redirect from Windows.    


Step 2. Delete Yahoo Redirect from Mac OS      


Step 3. Uninstall Yahoo Redirect from Internet Explorer      


Step 4. Remove Yahoo Redirect from Microsoft Edge.     


Step 5. Erase Yahoo Redirect from Mozilla Firefox.   


Step 6. Get rid of Yahoo Redirect from Google Chrome.    


Step 7. Eliminate Yahoo Redirect from Safari.   


https://www.2-spyware.com/remove-yahoo-redirect-virus.html.    


Go to Safari Preferences/Extensions, uninstall any you don't recognize, and then turn all extensions off. Test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.


 Safari/Preferences/General - see what the Home Page is set to. If something you don't recognize, see if you can replace it with something you want.


 Safari menu/Clear History.


 System Preferences and remove any Profiles you see.

Google hijacked by yahoo after using malwarebytes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.