activation lock

apple id do not know

password.. do not know

Posted on Nov 7, 2020 3:14 PM

Reply
1 reply

Nov 7, 2020 3:16 PM in response to ilizama57

If the Apple ID it's asking for is yours, use Apple's iForgot service, or contact their Account Security team.

If you’re the unit's original owner, supply Apple with its purchase receipt and ask them to remove the lock.

If neither of the above applies, you won't be able to activate it, and Apple won't do this for you. The activation lock is an anti-theft measure.


(185655)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

activation lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.