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Assistive touch and Apple Carplay problems - BMW

Anyone facing this problem post iOS 14.2 update.

If the assistive touch is on, the Carplay menu doesn't work in BMW E90. You won't be able to select any menu or input anything using iDrive controller.


Everything works as expected if the Assistive touch is switched off!


Is this already known reported problem or still some blame game is on between BMW and Apple?



iPhone 11 Pro, iOS 14

Posted on Nov 7, 2020 11:58 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 23, 2020 4:59 AM

Elaborating on the solution provided by @crjazz

  1. Go to apple shortcuts
  2. On the menu option at the bottom, select Automation
  3. Tap on + option at the upper right hand corner
  4. Tap on Create Personal Automation
  5. Select Carplay
  6. Select Connects and tap on next
  7. Tap on Add actions
  8. Select App
  9. within Apps select settings
  10. within settings select Set AssistiveTouch
  11. Tap on the blue "on" option, that will set if to "off"
  12. Tap on Next
  13. Disable Ask Before Running
  14. Tap on Done
  15. Follow the steps for Carplay disconnects
18 replies
Question marked as Top-ranking reply

Nov 23, 2020 4:59 AM in response to youbarajsharma

Elaborating on the solution provided by @crjazz

  1. Go to apple shortcuts
  2. On the menu option at the bottom, select Automation
  3. Tap on + option at the upper right hand corner
  4. Tap on Create Personal Automation
  5. Select Carplay
  6. Select Connects and tap on next
  7. Tap on Add actions
  8. Select App
  9. within Apps select settings
  10. within settings select Set AssistiveTouch
  11. Tap on the blue "on" option, that will set if to "off"
  12. Tap on Next
  13. Disable Ask Before Running
  14. Tap on Done
  15. Follow the steps for Carplay disconnects

Nov 9, 2020 9:17 AM in response to youbarajsharma

@JavierAlv


I checked with multiple Bimmer forums and yes most of them have reported this problem. For me problem is evident in Iphone 11 pro and IPhone X and Iphone 7 plus all with iOS 14.2.


With my older Iphone 6, with iOS12.4 there is no problem.


I have narrowed it down this much, I hope Craig Federighi and his team can take it forward from here!

Nov 11, 2020 8:30 AM in response to youbarajsharma

I have a 2019 Mercedes Benz GLC 300 and iPhone Xr with Assistive touch enabled and caused the same Carplay issue. Basically, it will allow me to position to any app but when you click on Command to enter the app then it just does not do anything. Once I turned off Assistive touch then "ENTER" command worked and everything back to normal. This issue only started when I upgraded my iPhone Xr to iOS 14.2. 14.1 was fine and it is definitely iOS 14.2 issue.

Assistive touch and Apple Carplay problems - BMW

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