Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone12 pre-order

is it possible to change the color in an apple store when the phone arrives?

Posted on Nov 8, 2020 7:45 AM

Reply
Question marked as Best reply

Posted on Nov 8, 2020 8:06 AM

You have 14 days to return the phone for full refund. That's what you'll have to do if the phone is being delivered to your home. Return the phone to your Apple Store for refund and IF they have the color you want available, buy the phone in the color you want. If they don't have the phone, you'll return the phone your ordered for refund and order the color you want.

3 replies
Question marked as Best reply

Nov 8, 2020 8:06 AM in response to Wafia37

You have 14 days to return the phone for full refund. That's what you'll have to do if the phone is being delivered to your home. Return the phone to your Apple Store for refund and IF they have the color you want available, buy the phone in the color you want. If they don't have the phone, you'll return the phone your ordered for refund and order the color you want.

Iphone12 pre-order

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.