Malware message when trying to print to my HP Deskjet
My Macbook pro gives me a Malware message when trying to print to my HP Deskjet printer, which was working fine. Is there a workaround?
[Re-Titled by Moderator]
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My Macbook pro gives me a Malware message when trying to print to my HP Deskjet printer, which was working fine. Is there a workaround?
[Re-Titled by Moderator]
Perhaps, but there are well over 100 different HP DeskJet models and you need to determine which one you are using.
Otherwise please contact HP or peruse their community help site, which recently become overwhelmed with reports substantially identical to yours: HP Printer Setup, Software & Drivers.
Apple recommends that you do not install any software that came with the device or from the manufacturer's website. If you did, remove that software, and then add the printer to Printers & Scanners again as AirPrint-enabled device. The existing device entry can and should then be removed.
As of this writing there are well over 6000 AirPrint-enabled printers and multifunction devices. Over 1000 of them are HP devices. I don't recommend any of them.
Perhaps, but there are well over 100 different HP DeskJet models and you need to determine which one you are using.
Otherwise please contact HP or peruse their community help site, which recently become overwhelmed with reports substantially identical to yours: HP Printer Setup, Software & Drivers.
Apple recommends that you do not install any software that came with the device or from the manufacturer's website. If you did, remove that software, and then add the printer to Printers & Scanners again as AirPrint-enabled device. The existing device entry can and should then be removed.
As of this writing there are well over 6000 AirPrint-enabled printers and multifunction devices. Over 1000 of them are HP devices. I don't recommend any of them.
You might want to peruse this page as well…
Thank you for the explanation, John! I’ll check to see if it’s an Air-print enabled device. Have a feeling it’s not ‘cuz it’s 6 years old. I’ll check again in a couple weeks and if HP hasn’t resolved the issue - it’s probably time for a new printer. Any suggestions? Regular home use, under $200. Thanks again!
For routine home / home office use I favor Brother printers these days. No complaints, unlike the HP printers I have had in the past.
They are very reasonably priced and consumables aren't outrageous either.
Any AirPrint-enabled printer will do though.
👍
Malware message when trying to print to my HP Deskjet