Capital One purchasing notifications are not showing up on my iPhone 12. The setting are updated in the app and in the notifications settings on the phone. I’ve erased and reloaded the app, selecting “send notifications” during that process.
Other apps having this issue since switching over the 12 but deleting and reloading them seems to do the trick. Please help!
I am having the same problem on my iPhone 12 Pro. At one point they were coming in just fine, then nothing. I have checked all of the alert settings on both my phone and via the website portal, however, it is still not working. My phone is running on iOS 14.1. I doubt it will work if I upgrade it to 14.2, since I have see others having similar issues with this and missing text messages in group chats.
I tried setting the alerts to $1 and unfortunately that's not working either. Has anyone found another fix or work-around?
Hi there, liz2930.
It appears that you're not receiving a notification from the Capital One application on your iPhone 12. You've checked the notification settings in the app, have removed and redownloaded it as well. We understand how important it is to keep track of your spending, and we're glad to help with this.
Capital One Credit Cards, Bank, and Loans - Personal and Business -- Sign into your Capital One account, using a browser on your computer. Click "Need help?" at the top of the page, and type "alerts" at the bottom of the pop-up. Select "Manage Alerts", then the pencil to the right of Account Alerts. Capital One only sends an email or SMS message to your iPhone based on the alerts/levels you set. The same alerts are provided on your iPhone as well. You can view them there by selecting your profile > Alerts & Notifications.
Take care.
I did find a bit of a work around... There is a place where you can set alerts for purchases over a certain amount. I set that amount at $1 and selected that I wanted to contacted via the Capital One app. I found this option in the Capital One app. Not ideal but hope that helps you also until they get this fixed!
Personally, I'm now much more concerned about the fact that i'm missing out on some group texts...apparently another issue with the 12.
Capital One purchase notifications and iPhone 12
