My phone is locked how do I get puk #h
How do I get my puk # my phone is locked
iPhone 6s, iOS 13
User profile for user:
chuck_3rd
User level:
Community Specialist
Hey there, Gailrhonda.
We've reviewed your post and it appears that your iPhone is locked in some way. This article might be helpful, especially the information below: Use a SIM PIN for your iPhone or iPad
"If you forgot or don't know your SIM PIN
Never try to guess a SIM PIN or PUK code.* The wrong guess can permanently lock your SIM card, and then you would need a new SIM card. If your device asks for a PIN or code that you don't know, here's what to do:
- Contact the carrier that gave you the SIM card. If you aren't sure which carrier to call, remove the SIM card and check the card for the carrier's name or logo.
2. Ask your carrier to help you unlock your SIM card using the default SIM PIN or PUK code.
3. If you can't unlock your SIM card using the SIM PIN or PUK code or if an alert says, "PUK exhausted," ask for a new SIM card.
*If you enter the wrong SIM PIN too many times, your wireless carrier might be able to give you a Personal Unlocking Key (PUK)."
If your iPhone is locked to a carrier, you will need to request the carrier unlock. You can read more about that here: How to unlock your iPhone for use with a different carrier
Please provide more details if you're encountering a different issue. Take care!