You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

progyan Author

Level 1

4 points

Purchase date not validated

I bought a airpods 2 from online, when i checked the serial number its fine but the purchase date is not validated , i tried to update the date but it shows try again. What should i do?

Posted on Nov 9, 2020 7:42 AM

Top-ranking reply

karina184

Community Specialist

Posted on Nov 16, 2020 10:44 AM

Hi there progyan,

Thanks for reaching out to Apple Support Communities. It sound like you’ve run into an error regarding purchase date validation. We’ll be happy to help.

Use this guide for resolving the issue with your purchase date: Update your proof of purchase. We hope this helps.

Best regards

View in context

Purchase date not validated

Similar questions