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Hidden fees

I never gave iTunes permission to take money out of my account. Why am I finding online purchases on my card for $10 that I never spent?

Windows, Windows 6

Posted on Nov 9, 2020 8:32 AM

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Question marked as Best reply

Posted on Nov 9, 2020 8:37 AM

If you were charged by Apple for something there are a few possibilities:

  • You purchased it from the app store (or subscribed to a service) and forgot you did
  • Someone you share your phone with purchased it from the app store
  • Someone you share your Apple ID with purchased it from the app store
  • If you have a family sharing plan, someone in your family purchased it from the app store
  • Your Apple ID was hacked and the hacker made a purchase from the app store - for this one see—>If you think your Apple ID has been compromised - Apple Support


The bottom line is that Apple never charges you for any purchase without authorization. So someone with access to your account must have made the purchase or subscription.


You can review your purchases as described in this link—>See your purchase history for the App Store or iTunes Store - Apple Support


If it is a subscription you can cancel it here—>See or cancel your subscriptions - Apple Support.

Note that subscriptions are not canceled when you delete an app; the subscription must be canceled separately from deleting the app.


And you can request a refund here—>Request a refund for apps or content that you bought from Apple - Apple Support

1 reply
Question marked as Best reply

Nov 9, 2020 8:37 AM in response to Steve22dmw

If you were charged by Apple for something there are a few possibilities:

  • You purchased it from the app store (or subscribed to a service) and forgot you did
  • Someone you share your phone with purchased it from the app store
  • Someone you share your Apple ID with purchased it from the app store
  • If you have a family sharing plan, someone in your family purchased it from the app store
  • Your Apple ID was hacked and the hacker made a purchase from the app store - for this one see—>If you think your Apple ID has been compromised - Apple Support


The bottom line is that Apple never charges you for any purchase without authorization. So someone with access to your account must have made the purchase or subscription.


You can review your purchases as described in this link—>See your purchase history for the App Store or iTunes Store - Apple Support


If it is a subscription you can cancel it here—>See or cancel your subscriptions - Apple Support.

Note that subscriptions are not canceled when you delete an app; the subscription must be canceled separately from deleting the app.


And you can request a refund here—>Request a refund for apps or content that you bought from Apple - Apple Support

Hidden fees

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