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Can apple restore my phone for me?

Can apple restore my phone for me?

iPhone 7, iOS 12

Posted on Nov 10, 2020 7:38 AM

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Question marked as Top-ranking reply

Posted on Nov 10, 2020 7:42 AM

No, at least not remotely. You can make a genius bar appointment and it can be restored at an Apple store or other Apple Authorized Service Provider. See—>Genius Bar Reservation and Apple Support Options - Apple


If you describe the problem perhaps another user in this user-to-user forum can provide guidance so you can restore it yourself.


Here is one way—>If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Here is another—>Restore your iPhone, iPad, or iPod to factory settings - Apple Support

1 reply
Question marked as Top-ranking reply

Nov 10, 2020 7:42 AM in response to shayla126

No, at least not remotely. You can make a genius bar appointment and it can be restored at an Apple store or other Apple Authorized Service Provider. See—>Genius Bar Reservation and Apple Support Options - Apple


If you describe the problem perhaps another user in this user-to-user forum can provide guidance so you can restore it yourself.


Here is one way—>If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Here is another—>Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Can apple restore my phone for me?

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