Hotmail not working on iPhone

Lauradin wrote:

I recently updated to the newest iOS software on my iPhone 11. It asked me to re-enter the password for my Hotmail email account yesterday, which I did and it connected correctly and was downloading messages. As of this morning, it is again saying account not authenticated, and when I try to enter the password in settings it brings me to an Outlook page showing my email. When I click “Next” I then receive the message “You can't sign in here with a personal account. Use your work or school account instead.” If I click on the “cannot access account” link below, I am faced with the same error message. I have been using this account with iOS for many years without issue and this email is linked with many important accounts (including my Apple ID), so it is not feasible to just create a new email.

Thanks in advance for any help!

This is the 2nd post I've seen on this issue, it is either a microsoft or hotmail issue.

Contact both or look at their support site.

It could be that their site is down.

Same issues as well. Nothing from Microsoft stating it’s their issue. I haven’t found anything from apple either.

One of my Hotmail’s works fine.

The other two aren’t.

My main stopped working on my iPhone X. Then I upgraded to 12Pro my main still isn’t working (I’ve had it over 12yrs), then my step sons stopped.

However, my spam one still works. My spouse has Gmail and yahoo which have no issues and are also linked on my phone.